Your whole hotel. One system.
Reservations, channels, reception and invoices in one place, with BiH's rules built in.
HotelZ rate card: Saturday 14 June, double room with sea view. Price raised from €104 to €120 and updated on Booking.com, Airbnb, Expedia, Google Hotels, Tripadvisor and trivago.
Works with the sites your guests already book on
A channel manager connects your calendar to every booking site. Change a price or a room once, and every new booking closes that room on all the others. No double bookings.
- Booking.com
- Airbnb
- Expedia
- Google Hotels
- Tripadvisor
- trivago
and other booking sites
Six extranets. One room. Two guests.
Every change means six passwords and a bit of luck.
Two guests, one room.
Six tabs for one price.
Evenings at the laptop.
Change it once. It changes everywhere.
Try it: change a price, close a room, or sell one.
- Booking.com€120
- Airbnb€120
- Expedia€120
- Google Hotels€120
- Tripadvisor€120
- trivago€120
A simulation of the HotelZ calendar. Nothing is sent to real booking sites, and the order and timing of the updates are illustrative.
One calendar, both ways, entered once
One calendar.
Rates, rooms and bookings for every channel.
Both ways.
Bookings, changes and cancellations come back on their own.
Entered once.
The same booking runs reception, invoices and guest registration.
Check in once. The rest follows.
Guests can send their details ahead. Reception confirms them. Housekeeping sees the room change.
Pre-checked-in
Pre-checked-in
Details missing
Pre-checked-in
Room 204 checked in
Today at 14:32
Registered. Taxed. Fiscalised. Nothing typed twice.
The rules for Sarajevo Canton are part of the work, not paperwork after it.
Ana KovačRoom 204, today at 14:32
Guest registration
Prijava/eStranac, prepared from the check-in.
Tourist tax
Worked out from the same stay.
Fiscal receipts
Issued from the invoice you already made.
Deadlines and anything that needs fixing show up where reception works.
Made for 24 rooms, not 400.
For independent hotels in Bosnia and Herzegovina, from the owner-run house to the city front desk on shifts.
In Bosnian. With people nearby.
A local team sets up your hotel and visits in person.
One set of records.
Reservations, channels, reception, invoices and reports all work from it.
Each role sees its own part.
Housekeeping gets the room list. Reception gets the day's work.
Three ways to run a hotel.
| By hand | Systems built for chains | HotelZ | |
|---|---|---|---|
| One calendar for every channel | One extranet per site | Yes | Yes |
| Guest registration, tourist tax and fiscalisation | Typed in separately | Rarely built for BiH | Built in |
| In Bosnian, with in-person support | Not applicable | Rarely | Yes |
| Right for 5 to 50 rooms | Hard past a few rooms | Often built for larger hotels | Yes |
Be one of our first hotels.
We're looking for the first hotels in Sarajevo Canton. You get a direct line to the people who build HotelZ, and a say in what comes next.
Nothing moves until everything matches.
Your current system keeps running while we set up HotelZ beside it.
We set up your hotel.
Rooms, rates, settings and your future bookings.
We connect your channels.
One by one, with you, checking every price.
We go live together.
At your hotel, with each person on your team.
Careful with your data.
Stored in the EU
Hosted in Frankfurt.
Kept apart
Every hotel has its own accounts and its own data.
Corrections keep the original
Invoices, fiscal receipts and submissions are corrected, never quietly changed.
Fair questions.
Does HotelZ handle guest registration, tourist tax and fiscalisation?
Yes, that's what it's built for. All three come from the same check-in and invoice data, for Sarajevo Canton.
Is it in Bosnian? Who helps us if something goes wrong?
Bosnian and English, for staff and for guests. A local team sets up your hotel, visits in person and is the team you call.
I already use another system. Is switching a lot of work?
Less than you might think. We set up your rooms and rates, and only move your channels once everything matches.
What happens to my existing bookings?
We bring over your future bookings from your current system or a spreadsheet. Nobody retypes them.
Which booking sites can I connect?
Booking.com, Airbnb, Expedia, Google Hotels, Tripadvisor and trivago, through Channex. Using another one? Tell us in the demo.
What if the internet goes down at reception?
HotelZ runs online, so your channels keep syncing. Reception carries on from any device with a connection.
How long does it take to train my staff?
Not long, because each role sees only its own part. We take your team through it at your hotel when you go live.
Where is my guests' data kept?
In Frankfurt, in the EU, strictly separate from every other hotel's.
23:40. The last guests arrive. Ivana is asleep.
The Lindqvists land late from Stockholm. They checked in online on Thursday, so their key is waiting in the key box. Nobody waits up.
Fewer tabs. More time for guests.
We come to your hotel and show you HotelZ with your name and your rooms on it. No slides.
Your email is ready to send.
We opened your email app with your request filled in. Press Send there and we'll get back to you.
Nothing opened? Email hello@hotelz.ba and tell us how many rooms you have.